Terms and conditions of the katemedia.pl shop
Marcin Gola "Shaky GSM"
11 Listopada 31
Type of activity: One-man business activity
Person representing the company: Marcin Gola
Telephone number: 570-025-000
E-mail address: firstname.lastname@example.org
Katemedia.pl is an online shop owned by Marcin Gola, who conducts business under the name of Marcin Gola "Shaky GSM" with its registered seat in 28-300 Jędrzejów, ul. 11 Listopada 31, NIP (taxpayer identification number) 6562265818, REGON (statistical number) 260189361, registered in CEIDIG. The Rules define the principles of concluding transactions in the katemedia.pl shop.
Katemedia.pl is an online shop through which you can buy displays for mobile phones and GSM service tools.
Making purchases through katemedia.pl requires acceptance of cookies by the browser and shop regulations by the user. The website operates on a correctly configured Internet Explorer, Mozilla Forefox, Google Chrome or other updated and properly configured browser.
To place an order, it is sufficient to fill in an order form; registration is not required. After confirming the selection, the User is transferred to the page of selection of the payment method and the order collection method. An order may be collected in person at the registered office of katemedia.pl at no additional charge. An order may also be delivered to the address indicated by the Ordering Party for the appropriate fee indicated in the delivery price list. The choice of the form of collection takes place after the order is completed. After placing an order, the Customer shall receive an e-mail or text message (in accordance with the option selected while placing the order) confirming acceptance of the order.
The Customer - a consumer who has concluded a distance contract may withdraw from it without stating reasons by submitting an appropriate declaration in writing within fourteen days from the date of delivery. In order to meet this deadline, it is sufficient to send the declaration before its expiry. In the event of exercising the right mentioned in point 1 of this paragraph, the Orderer-consumer shall be obliged to send back the delivered order in an unchanged condition, unless the change was necessary under normal management of the sold thing, and katemedia.pl shall refund the amount due for the returned order to the Orderer-consumer's bank account.
If it turns out that the delivered goods do not comply with the order, the Ordering Party has the right to exchange the goods for the ordered ones or for new ones. The return of the ordered goods shall be made to the account of katemedia.pl, which shall cover the costs thereof. Complaints are dealt with within 14 days. If a complaint is accepted, a new item shall be sent to the ordering party in place of the non-conforming one. Complaints will be dealt with within 14 working days. If a complaint is not accepted, katemedia.pl sends back the complained goods at the expense of the buyer. In the case of absence of ordered and defective goods, katemedia.pl shall inform the Purchaser by e-mail or telephone. At the Purchaser's choice, the amount paid is returned to his bank account or another product of the same price chosen by the Purchaser is sent within 14 working days. Postage costs shall be borne by katemedia.pl
The purchaser is entitled to withdraw from the contract within 14 days of receipt of the consignment. The parcel must be addressed to the company's address. The shipping costs shall be borne by the purchaser.
The following payment methods are available: Paypal, Przelewy24, Traditional transfer, Cash on delivery.
Paynow payments: bank transfers and remittances Mobile payments BLIK currency payments
Przelewy24 payments: Bank transfers and remittances Mobile payments BLIK currency payments
11 listopada 31 Street
mBank: 06 1140 2004 0000 3102 5501 9317
Payment at the courier (collection): Payment in cash at the carrier DPD carrier
Order processing time:
If the customer chooses the payment method, the order processing time is calculated from the date of crediting the Seller's bank account or settlement account.
- For new goods the guarantee period is 12 months
- For used goods the guarantee period is 3 months
- For batteries / accumulators the guarantee period is 6 months.
Exclusion of warranty liability for trade between entrepreneurs
In the case of sale of goods in trade between entrepreneurs - on the basis of Article 558 § 1 of the Act of 23 April 1964 - Civil Code (DZ. U. of 2014, item 121) - the parties exclude the Seller's liability under warranty.
Returns and complaints
Address for returns and complaints
Marcin Gola "Shaky GSM"
ATTENTION! BEFORE YOU INSTALL THE SCREEN!
No protective film must be peeled off until you are absolutely sure that the display shows the correct image and the touch works perfectly over the entire surface.
Any LCD display purchased must be EXTREMELY tested by the buyer (minimum 10min of testing) BEFORE permanently installing it on the phone. The LCD Flex responsible for the touch and picture functions of the display must be installed only. Do not install other components such as the camera, home button, speaker etc. until you are sure that the screen is fully operational!
There is absolutely no problem with returning the LCD, which is in the same condition in which the customer received it.
All claims for mechanical damage, stains, discolouration and stripes on the LCD after the protective film has been torn off or after installation will be rejected.
In accordance with the Consumer Rights Act of 30 May 2014, the buyer has 14 days from the date of receipt of the goods to send a declaration of withdrawal, or 12 months if the seller has not informed of the right of withdrawal. The return of the item by the consumer should take place immediately, no later than 14 calendar days from the date of sending the declaration, as should the return of the funds by the Seller. However, the Seller may withhold the return of funds until the item has been received. The contract shall be deemed not to have been concluded and the consumer shall be liable for any diminution in the value of the item resulting from the use of the item beyond what is necessary to ascertain its nature, characteristics and functioning.
The basis for return in the case of displays is the proof of purchase and an intact guarantee seal.
Purchased goods must be checked "briefly" before installation. Returns of goods bearing traces of assembly (torn protective film, etc.) will be rejected. Each item is checked before shipment.
Please note that we do not accept cash on delivery!
In matters not covered by the above regulations the provisions of the Civil Code shall apply.
The Customer has the possibility to use the out-of-court complaint procedure in connection with the Act on Consumer Rights Art. 12 (1) (21) via the Internet dispute resolution system - ODR platform https://ec.europa.eu/consumers/odr.